Privacy self-check for organisations

Rate your organisation against the ten pou of the Privacy Commissioner's Poupou Matatapu guidance and get a prioritised list of what to fix first.

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Sources
2 cited

Consultancies sell this as a maturity assessment. It works the same way, with honest answers to plain questions mapped to the framework the regulator uses. It takes 15 minutes. Do it with one other person so you can argue about the answers, because the argument is where you learn what's really happening.

Government agencies have their own Privacy Maturity Assessment Framework. Use that if you report to the Government Chief Privacy Officer.

1. Governance

A named privacy officer has the authority and time to do the job, and staff know who it is.

Leaders or the board get privacy reporting (breaches, requests, key risks) at least twice a year.

Privacy responsibilities are written into job descriptions and supplier contracts.

2. Know your personal information

We have a current list of the personal information we hold, where it lives, why we hold it and who can see it.

We know which information is sensitive and handle it with extra care.

Every type of information has a retention period, and we actually delete or destroy it on schedule.

3. Security and internal access controls

Access to personal information is limited to people who need it, and removed promptly when they leave or change roles.

Every account that can reach personal information uses multi-factor authentication.

We can see who accessed sensitive records, and we look.

Suppliers that hold our data were checked before we signed, and their contracts cover security and breach notification.

4. Transparency

Our privacy statement is accurate, in plain language, and covers information we collect from others (IPP 3A).

Forms and sign-up flows have a short notice at the point of collection.

We tell people before we use their information for a purpose they wouldn't expect.

5. Building capability and awareness

Every staff member gets a privacy induction and a yearly refresher.

Staff know what a breach looks like and how to report one quickly.

Teams handling sensitive information get training specific to their work.

6. Breach management

We have a written breach response plan with named roles, and we've practised it in the last year.

We record every incident and near miss in a breach register, with the decision and reasons.

We could notify the Privacy Commissioner and affected people within 72 hours of finding a serious breach.

7. Responding to requests and complaints well

We log access and correction requests and answer them within 20 working days.

Staff recognise a request for personal information even when it doesn't mention the Privacy Act.

We have a written complaints process and we use complaints to improve.

8. Assessing risk

We do a privacy impact assessment, or at least a threshold check, before new projects, suppliers or AI tools.

Privacy risks sit in our risk register with owners.

Any biometric processing has been assessed against the Biometric Processing Privacy Code.

9. Measure and monitor

We track a few privacy measures, such as requests answered on time, breaches and training completion.

We check ourselves against a framework like this one at least once a year.

Breaches and complaints lead to changes we can point to.

10. Privacy management plan

We have a written privacy plan with goals, owners and dates.

The plan has a budget or time allocation, and someone reviews progress.

Sources

  1. Poupou Matatapu: doing privacy wellOffice of the Privacy Commissioner. Checked 19 October 2026.
  2. What the Privacy Maturity Assessment Framework isDigital.govt.nz. Checked 19 October 2026.

Something wrong or out of date? Tell us or edit this page on GitHub. General information, not legal advice.