Free versus paid

What New Zealand privacy consultancies typically sell, the free equivalent on this site or from the regulator, and when paying a professional is worth it.

Sources
8 cited

We reviewed the privacy services advertised by New Zealand consultancies, accounting and advisory firms, cyber security companies and law firms. This table maps the common services to free alternatives. Good advisers add real value. This page is here so you can decide what you need to buy.

Service commonly sold Free alternative Pay a professional when
Privacy policy or statement drafting Privacy statement template, collection notices, the Commissioner’s Privacy Statement Generator You operate in several countries or under several regimes at once
Privacy gap analysis or audit Privacy self-check, 90-day programme A board, funder or client needs independent assurance
Privacy maturity assessment Privacy self-check; for government, the PMAF You need benchmarking against other organisations
Privacy impact assessment PIA template, biometric worksheet The project is high-risk: biometrics, AI decisions about people, large-scale data matching, children, health
Data mapping and inventory Inventory and interview guide You have hundreds of systems and need tooling
Retention schedules Retention schedule You’re subject to the Public Records Act or complex sector rules
Breach response planning Breach response plan and register, breach assessment record You want a facilitated exercise with experienced incident responders
Breach response Breach response guide, NCSC on 0800 114 115 Always, for a serious cyber attack: forensics, legal advice, communications
Supplier or third-party risk review Supplier questionnaire The supplier is critical and you need technical security testing
Staff training 30-minute induction, the Commissioner’s free e-learning You need role-specific training for high-risk teams
Outsourced privacy officer Privacy officer role description, and all the tools on this site Nobody inside has the time, or you need senior experience during a crisis
Access request handling Procedure and log, deadline calculator A request is part of a legal dispute
AI governance AI at work guide, AI use policy You’re building AI products or using AI to make decisions about people
Personal privacy and exposure reduction Personal exposure audit, public registers guide You face an active, determined threat and need hands-on help (start with Police and an advocate)
Representation before the Privacy Commissioner or Tribunal Your rights, Community Law centres (free) Always consider a lawyer for Tribunal proceedings

Free help from public bodies

  • Office of the Privacy Commissioner: guidance including Poupou Matatapu, NotifyUs for breaches, e-learning, and an enquiries line.
  • National Cyber Security Centre: incident reporting and help on 0800 114 115, and Own Your Online for individuals and small businesses.
  • Netsafe: online harm, scams and harmful digital communications, on 0508 638 723.
  • Community Law centres: free legal help, including on privacy and harassment.
  • Citizens Advice Bureau: free advice and referrals.

Before you hire anyone

Do the self-check and the inventory first. You’ll know what you need, you’ll spend less, and you’ll be able to tell a good adviser from a template seller.

Sources

  1. Poupou Matatapu: doing privacy wellOffice of the Privacy Commissioner. Checked 19 October 2026.
  2. Privacy Statement GeneratorOffice of the Privacy Commissioner. Checked 19 October 2026.
  3. Privacy Impact AssessmentsOffice of the Privacy Commissioner. Checked 19 October 2026.
  4. Free privacy e-learningOffice of the Privacy Commissioner. Checked 19 October 2026.
  5. Sorting out privacy breaches (including NotifyUs)Office of the Privacy Commissioner. Checked 19 October 2026.
  6. Information for privacy officersOffice of the Privacy Commissioner. Checked 19 October 2026.
  7. What the Privacy Maturity Assessment Framework isDigital.govt.nz. Checked 19 October 2026.
  8. Reporting cyber incidents after the CERT NZ and NCSC integrationNational Cyber Security Centre. Checked 19 October 2026.

Something wrong or out of date? Tell us or edit this page on GitHub. General information, not legal advice.